Privacy Policy

Privacy Policy - CryptSurf VPN

1. Introduction

At CryptSurf Inc, your privacy is our priority. We do not collect, log, store, share, or sell any personal data or online activity of our VPN users. This Privacy Policy outlines how we treat your data when you interact with our website or services.

2. Information We Do Not Collect

We do not collect or store any of the following:

  • Your browsing history
  • Connection logs
  • IP addresses
  • DNS queries
  • Traffic destination or content
  • Session duration or timestamps

3. Information We May Collect (Website Only)

When you visit our website (outside the VPN tunnel), we may collect:

  • Anonymous website analytics (e.g., page views, visit duration) via privacy-respecting tools like Plausible or Matomo.
  • Email address: Only if you choose to subscribe to our newsletter or contact support.
  • Payment information: We accept only cryptocurrency payments, which are processed via trusted third-party crypto gateways. We do not store your wallet information.

Additionally, purchases can be made through Apple App Store and Google Play Store in accordance with their payment systems and privacy policies.

4. Cookies

Our website uses minimal cookies strictly for essential functionality (e.g., language selection, session). No tracking or third-party advertising cookies are used.

5. Data Sharing and Third Parties

We do not sell or share your data with any third party. We may use third-party services for:

  • Payment processing
  • Customer support
  • Hosting infrastructure

All providers are chosen based on strong privacy compliance.

6. Data Retention

We retain only necessary data for:

  • Customer support (if you contact us directly)
  • Fulfilling invoice requests (if provided voluntarily)
  • Complying with legal obligations (if any arise)

7. Your Rights

As a user, you have the right to:

  • Access or delete any data you've shared with us (e.g., support emails)
  • Request correction of inaccurate information
  • Withdraw consent at any time

To exercise your rights, contact us at: [email protected]

8. Security

We implement strict technical and organizational measures to protect any minimal data we process.

9. Jurisdiction

CryptSurf Inc is incorporated in the British Virgin Islands (BVI). We operate in accordance with applicable data protection and privacy standards.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If significant changes are made, we will notify you via our website or email.

11. Contact Us

If you have any questions or concerns about this policy, please reach out to us:

Email: [email protected]